CONSUMER SECURITY AND CLASS ACTION ALERT: VTECH CUSTOMER ACCOUNTS AND PROFILES HACKED – SENSITIVE DATA COMPROMISED

Rosen Law Firm Initiates Class Action Investigation on Behalf of Purchasers and Users of VTech Learning Lodge App and VTech Devices Beginning January 1, 2013

December 2, 2015

New York, N.Y., December 2, 2015.  The Rosen Law Firm, P.A. announced today that it has initiated a class action lawsuit investigation regarding potential claims on behalf of purchasers of VTech Electronics North America, LLC (“VTech”) devices that used the “Kid Connect” and “Learning Lodge” services, including, but not limited to, all InnoTab tablets, such as the InnoTab 3, InnoTab 3S Plus, InnoTab 3S, InnoTab3S Plus and the InnoTab Max, and the Tote & Go Laptop, MobiGo, V.Reader, and ABC Learning Classroom toys. 

Below is additional information concerning the data breach and effect on consumers.  If you purchased an affected VTech device and utilized the Kid Connect or Learning Lodge services, and would like to participate in a class action lawsuit or discuss your rights at no cost to you, please contact Phillip Kim, Esq. or Christopher Hinton, Esq. of The Rosen Law Firm toll free at 866-767-3653 or via e-mail at pkim@rosenlegal.com or chinton@rosenlegal.com.

VTech has acknowledged on November 14, 2015, its Learning Lodge and Kid Connect databases were hacked.  The hack exposed the personal information of 6.3 million users, including 1.2 million Kid Connect users.  The information obtained by the third party hacker included parent account informing including name, email address, secret questions and answers for password retrieval, kids profiles including name, genders and birthdates that are readily associated with the parents’ information, childrens’ profile photos, Kid Connect messages and chats between children and their parents and bulletin board postings.  On November 29, 2015, VTech suspended the Kid Connect and Learning Lodge services, along with a number of associated websites. 

VTech has admitted that its “Learning Lodge, Kid Connect and PlanetVTech databases were not as secure as they should have been.”  According to numerous reports, VTech’s security was grossly inadequate.  Security researcher Troy Hunt concluded in a blog post covering his external review of VTech’s online and database security, “what really disappoints me is the total lack of care shown by VTech in securing this data. It’s taken me not much more than a cursory review of publicly observable behaviours to identify serious shortcomings that not only appear as though they could be easily exploited.”  The oversight by VTech of the security of its databases were also inadequate.  The third party intruder managed to download more than 190GB worth of photos and data without VTech ever becoming aware.  VTech only became aware of the intrusion after security journalists, who were informed of the intrusion by the hacker, repeatedly made efforts to inform VTech of the breach.

The Rosen Law Firm focuses its practice on complex class actions around the country.

Attorney Advertising.  Prior results do not guarantee a similar outcome.

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Contact Information:

      Laurence Rosen, Esq.
      Phillip Kim, Esq.
      Christopher Hinton, Esq.
      The Rosen Law Firm P.A.
      275 Madison Avenue 34th Floor
      New York, New York 10016
      Tel:  (212) 686-1060
      Toll Free: 1-866-767-3653
      Fax: (212) 202-3827
      lrosen@rosenlegal.com
      pkim@rosenlegal.com
      chinton@rosenlegal.com
      www.rosenlegal.com